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Our Team

Eye care professionals specialize in understanding how the human eye really works, as well as diseases and conditions that affect your vision - many of which do not have obvious symptoms. Eye doctors in Saugeen Shores know how age and risk factors affect vision over time for young and old, and they understand the benefits and features of corrective lenses including eyeglasses and contacts.

Our Saugeen Shores optometrists take the time to explain the results of your eye exam, describe your options and listen to your eye care needs. Because maintaining good eye health is an ongoing partnership, we encourage you to ask questions and share your health information, which could be vital to monitoring, diagnosing and treating potential vision problems.

Dr. Greg Carr, BSc, OD

Doctor of Optometry
Doctor photoDr. Greg Carr grew up in Port Elgin and now lives in town with his wife, Steph, and their dog, Charlee. He graduated from the University of Waterloo School of Optometry with an Honours Bachelor of Science and Doctor of Optometry degrees in 2011. He received numerous honours and awards during his academic career, including the University of Waterloo President’s Scholarship, the Biomedical Sciences Upper Year Scholarship, Don E. Brodie Scholarship in Sciences, and the Centennial Optical Scholarship.

Dr. Kristen Robinson, BSc, OD

Doctor of Optometry
Doctor photoDr. Kristen Robinson was born and raised in Saugeen Shores and has enjoyed settling back into her home town these past few years.  She graduated from the University of Waterloo School of Optometry with her Honours Bachelor of Science and Doctor of Optometry degrees in 2011, and has been practising alongside her father and brother in their newly renovated and expanded office ever since. She was the vice-president of her Optometry class and received the Good-Lite Pediatric Optometry Award upon graduation. Dr. Robinson enjoys seeing patients of all ages, but has a particular interest in pediatric care and binocular vision.

Dr. Heather MacKenzie, BSc, OD, FCOVD

Doctor of Optometry
HeatherDr. Heather MacKenzie was born and raised in Georgetown but spent time in Inverhuron growing up, and has recently moved to the area to be closer to family, joining our office in 2019. She graduated with an Honours Bachelor of Science from the University of Guelph and Doctor of Optometry degree from the University of Waterloo School of Optometry in 2011. She also received her Fellowship in Vision Therapy and Rehabilitation through the College of Optometrists in Vision Development in 2017. Dr. MacKenzie enjoys seeing patients of all ages, but has a particular interest in as well as binocular vision and vision therapy; she also practices with Dr. Robinson at our sister office, Saugeen Shores Vision Therapy Centre.

Dr. Jade Sullivan, BSc, OD

Doctor of Optometry
temp OD photo for website

Steph Carr, CCOA

Office Manager & Optometric Assistant
IMG 5279Steph has been with the team since 2011 when she started as Receptionist. Quickly she became the team's Office Manager and her dedication and devotion to ensuring the office runs smoothly and efficiently is felt and appreciated by both the team and patients alike. Her hard work is undeniable which is evident through her vast credentials as not only Office Manager, but as a Canadian Certified Optometric Assistant (CCOA).

Nicole Hudson, CCOA

Administrative Coordinator & Optometric Assistant
image3Nicole has been an integral part of our team since 2016, becoming a Canadian Certified Optometric Assistant (CCOA) in 2018. She is usually the welcoming, friendly face you see at the front desk but she also works in the other areas of the office, including visual field testing and assisting the Office Manager. Nicole exudes warmth and kindness in all the work she does in our office. Among many other things, her attention to detail and passion for patient care make her an invaluable part of our team!  

Christa Bertin, CCOA

Optometric Assistant | Frame Gallery
IMG 5256 Christa joined our team in 2016 and has quickly become an invaluable team member. Since becoming a Canadian Certified Optometric Assistant (CCOA), she has taken on many different roles in the clinic. She is one of the first faces you may see as you enter the office or you will see her when she begins your exam in the pretest room. You may also see her ever-smiling face in the frame gallery or in the lab assisting the Opticians.  Many of you may also recognize Christa from her previous venture as owner and cake artist with Caketopia. Since joining us she has definitely spoiled us with many delicious treats!

Christena Tremblay, CCOA

Optometric Assistant | Technician
IMG 5253Christena joined the SSFEC family in 2017 and has since completed the Canadian Certified Optometric Assistant (CCOA) program.  You will see her bright smiling face in the pretest room or administering your visual field tests as part of your routine eye exam. Her attention to detail and passion for helping people have made her a terrific asset to the team.

Courtney Ella

Front Desk & Technician

Faith Alexander

Front Desk

Farnaz Sani

Frame Gallery

Jessica Niemi

Front Desk & Technician

Katie Ryan

Front Desk & Technician
Favourite thing about working at SSFEC? "Working with great co-workers and getting to know the patient." Joined the SSFEC family in: 2019 Hometown: Tara Favourite local businesses: Casual Corners, The Garage Sandwich Co, The Pea Pod, The Wismer House Favourite collections: Maui Jim Enjoys: refinishing furniture, gardening and travelling Fun...

Kim Lam, CCOA

Optometric Assistant | Prestesting & Frame Gallery
image1Kim has been a valued team member since 2015, becoming a Canadian Certified Optometric Assistant (CCOA) in 2018. She is often the person who will begin your exam with the initial pretesting before you go in to see the optometrist. Kim also assists in the lab, frame gallery and on the front desk. Her enthusiasm for eye care, paired with her experience, makes Kim a fantastic source of information for all of your eye care needs.  

Margot Doerr, RO

Registered Optician

Miranda Emke

Front Desk

Call us now: 888-389-5511 Request an Appointment Online

At the directive of the College of Optometrists of Ontario, as of March 17, we will be providing urgent care only and all routine eye care appointments will be cancelled until at least April 7. If you had a routine appointment scheduled, we have attempted to reach you to let you know about this update.

If you’re having an ocular emergency, please call our temporary on-call number – 519 832 8525. This line will only be answered between 9-5 and is only for the purposes of triaging ocular emergencies.

If you would like to do any of the following while we’re closed, please email us at

Read our patient update by clicking here.